Various members received a message on 2/19/12 or 2/20/12 via text message from a fraudulent source. This is a phishing scam and is fraud. Please be advised that Hopewell Federal Credit Union DID NOT SEND THIS MESSAGE!
The message sent to cell phone reads: HOPEWELL F.C.U ALERT: Your CARD starting with 5510 has been DEACTIVATED. Please contact us at 740-531-5329
We are working with local law enforcement, phone companies and our credit card company to resolve the issue. This is a very inopportune situation and Hopewell Federal Credit Union is here to assist anyone who received a text message. Fraud and phishing scams are an unfortunate part of technology and despite every effort of prevention, criminal behavior still exists. We would like to remind everyone that Hopewell Federal will NEVER request your account information via text, phone or email. Under no circumstances should you ever reveal your account information to anyone who contacts you via text, phone or email.
If you did not reveal any information to the phone number on the text, your credit card information was NOT compromised. If you did reveal this information to the number provided on the text, please contact Hopewell Federal as soon as possible at 740.522.8311 or info@hopewellfcu.org.
Hopewell Federal Credit Union is committed to preserving your privacy and security. Please remember…Hopewell Federal and its affiliate partners will NEVER request your sensitive account information via text, phone or email. Again, Hopewell Federal Credit Union is here to assist you during this challenging time.
Filed under: banking, credit unions, email, Ohio, phishing, security, Tips
